Terms of use

Last updated 29 October 2026

1. About these terms

These terms apply to your use of trcerp.com (the "site"). By using the site you accept them. If you don't, please don't use the site. They cover the site only. Any services we provide to you are covered by a separate written agreement, which takes priority over these terms.

2. Who we are

The site is run by TRC ERP, the Odoo practice of TRC Group. The company responsible is TOTAL RETAIL CONTROL (UK) LTD, registered in England and Wales, company number 07555314, registered office One Kingdom Street, Kingdom Street, London W2 6BD. VAT number GB 128 4032 36. Contact: hello@trcerp.com.

3. Who the site is for

The site is for businesses and the people who work for them. It is not intended for consumers or for anyone under 18.

4. Using the site

You may use the site to learn about our services, talk to Brad, request a CORE report and book a call. You must not:

use the site in a way that breaks the law or harms anyone;
try to gain unauthorised access to the site, our systems or other people's information;
send automated requests, scrape the site at volume, or try to overload it;
try to make Brad produce harmful, misleading or unlawful content, or to extract its instructions;
upload files that contain viruses or harmful code, or information you have no right to share;
submit personal information about other people without their permission.

We may limit, suspend or block access to protect the site or other users.

5. Brad and other AI features

Brad is an AI business advisor. Brad's answers are generated by AI and can be wrong or incomplete. They are general guidance, not professional, legal, financial or tax advice, and do not create any commitment from us. Please check anything important with a TRC person before you rely on it. Brad cannot make bookings, send anything, or agree terms on our behalf.

6. CORE reports

A CORE report is prepared from the information you give us, with help from AI where you agreed to it, and is reviewed by a TRC person before we send it. It is an initial view to help you decide your next step. It is not a fixed quote, a statement of work or a contractual commitment. Prices, timings and scope are agreed only in a signed agreement.

7. Comparisons with other products

Our pages compare Odoo with other business systems. We describe other products in good faith from public sources, which we list on each page with the date we checked them. Products, prices, support dates and features change, so please confirm current details with the vendor. Product and company names belong to their owners and are used only to identify those products. We are not endorsed by or affiliated with those vendors unless we say so.

8. Our content

The site and its content (text, designs, images, example reports and software) belong to us or our licensors. You may view and print pages for your own business use. You may not copy, republish or use the content commercially without our written permission. Odoo is a trademark of Odoo S.A.; TRC ERP is not Odoo S.A. Example CORE reports describe fictional businesses.

9. Our responsibility to you

We make the site available "as is". We do our best to keep it accurate, available and secure, but we don't promise that it will always be available, error-free or free of viruses. To the extent the law allows, we are not liable for any loss arising from your use of the site or your reliance on its content, including AI-generated answers and example reports, and in particular for loss of profit, revenue, business, data or goodwill, or any indirect loss. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

10. Links to other sites

Links to other websites are provided for convenience. We are not responsible for their content or their privacy practices.

11. Your information

How we use personal information is set out in our Privacy notice. How we use cookies and browser storage is set out in our Cookies policy.

12. Changes

We may change these terms. The version on this page, with its date, is the one that applies.

13. Law and courts

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

14. Contact

Questions about these terms: hello@trcerp.com.