Units at home and abroad, all on one system. Fees worked out for you, standards built in, and each franchisee's own figures kept private.
Subscription syndrome: ten apps, ten logins, and still nobody knows where anything is. One Odoo login does the lot.
Step 2 of 3
Head office, country masters and unit franchisees each run as their own company in one Odoo database, in their own currency, tax and language. Head office sees network reporting: sales, fees and standards for every unit. Each franchisee sees their own business.
Brand standards, the training library, fee rules, network reporting.
Recruits and supports units, bills customers centrally where the model does, buys centrally, runs local marketing in the local language and currency.
Runs the jobs, the sites and the customers, on their own books.
Onboarding, training, certification, the knowledge base, checklists and messages. Their pay and personal files stay with their employer.
You approve the access rules before anyone logs in. We also confirm user licensing and sizing for a network of your size.
Our way: head office, masters and franchisees each have their say in their own time, your CORE report shows what's in the way and what it's worth, and you see the proof on your own network before you commit.
We set up royalty, management and marketing fees from each agreement's rules. They are calculated from real sales and invoiced automatically. Where head office bills customers centrally, franchisees are paid after fees, with debit and credit notes raised between the tiers. You can switch automatic fees on for some agreements and not others.
Courses and exams for franchisees and their staff, certificates with expiry dates, reminders we set up before they lapse, and rules we set up so no one starts work until certified. A knowledge base with your procedures, site audits with photos, opening checklists for new units, and a channel for every country or role.
Prospective franchisees run as their own pipeline, from first inquiry to signed agreement, with territories and leads routed to the right master or unit, which we set up. Every new unit opens from the same checklist.
Change a price or launch a promotion once, and publish it by country, language and unit type. Units buy supplies from central contracts. Local marketing runs from templates head office approves, by email, text message or WhatsApp.
Sales by unit, growth, margin, average ticket, fees invoiced and fees collected.
Training completed by location and role, overdue or failed courses, time to competence, onboarding milestones.
Policies and procedures acknowledged by location, outstanding sign-offs, audit scores.
Brand standards audits, incidents reported to head office and how fast they close, checklists completed, customer satisfaction, staff turnover.
Pipeline and territories, openings on schedule, time from signing to opening, time to break even, franchisee satisfaction, renewals.
Prospective franchisees ask existing ones what it's like to run the business. If the system is clunky, they hear about it. Good software, a customer portal and fees that are simply right make that conversation sell for you.
Gavin Peacock, TRC's Group CEO, held the Jan-Pro master franchise for the UK and Ireland from 2007 to 2011, building a commercial cleaning network of local unit franchisees, before selling it back to the US parent to focus on IT. We know franchising from both sides: the franchisor's standards and the franchisee's day.
Fictional examples, each written as the network would receive it.
Running a franchise network? Tell Brad about your business, and we'll start from what you've just read.
Journeys for Franchise networks