Insight
Every bespoke change has to be built, tested and carried through every future upgrade. So we start from what Odoo does as standard, and only build where the standard genuinely doesn't fit the way the business must work.
Glasnevin, the Dublin Cemeteries Trust, is a good example from our earlier work: a complex, many-service organization whose system was designed standard first, with as little bespoke work as possible, and supported closely after it went live.
On Odoo, the same discipline keeps upgrades manageable. Each exception is documented, justified and approved, and the reason for it is kept, so the next person to look at it knows why it is there.
Sound familiar? Tell Brad about your business, and we'll start from what you've just read.