Insight

Quicker to build than ever. Here's what still takes time

Building an integration is quicker than it has ever been. Connectors, APIs and AI tools mean a working link between two systems can exist in an afternoon. What still takes time is agreeing what the link must do when something unusual happens.

A quick integration built without understanding the business process tends to move the wrong thing at the wrong time: a refund that reaches the accounts but not the stock, an order that arrives twice when a connection retries, a price that one system rounds and the other doesn't.

Before anything is built, we agree which system owns each record, what triggers each transfer, and what happens when it fails. It takes a little longer at the start, and much less time afterwards.

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Sound familiar? Tell Brad about your business, and we'll start from what you've just read.