Insight
We have built integrations to card acquirers including First Data, Barclays, Global Payments, AIB Merchant Services and Elavon, to banks, payroll platforms, pharmacy wholesalers and hundreds of third-party products. The lesson from all of them is the same: an integration is a business process with a technical part, not the other way round.
Every integration needs an owner for each record, a rule for what happens when a message fails, and someone who sees the failure. When those three are agreed first, the build is usually straightforward. When they aren't, the integration works on the day it goes live and quietly breaks the first time something unusual happens.
With Odoo, we use standard connectors where they fit and build where they don't, and we test integrations with the exceptions, not only the happy path.
Sound familiar? Tell Brad about your business, and we'll start from what you've just read.