Travel Retail and Duty Free.

Bonded stock, flight-linked sales, currencies and concession fees on one system, so every passenger spends more and every bottle is accounted for.

Duty-free and travel retail operators selling in airports, ports, borders and on board, from bonded warehouses and duty-paid stock. See it working before you commit, with your own data.

See the CORE report you would get

Tidewind Travel Retail is a made-up business, to show you the CORE report Brad writes from your conversation. Yours is written from your own business and reviewed by a TRC expert before you see it.

Open the sample CORE report

Built for Travel Retail and Duty Free

What it does on day one, so your TRC Explore Zone™ is spent on what makes you different. Every TRC ERP Industry Solution is shaped by TRC’s 35 years of industry experience, with the know-how built in.

What each card does for you

More from every passenger Passenger numbers grew 8.5% in 2024, but travel retail sales grew only 3%, with spend per passenger down to $15.50.
Bonded stock under control Duty-suspended stock must be accounted for movement by movement, or the duty becomes yours.
Every sale compliant Each sale needs the traveler's flight and destination to prove it qualified as duty free.
The right price in every currency Travelers pay in many currencies and compare prices with home and online before they buy.
Concession fees under control Airport fees based on sales and passengers must be reported and reconciled every month.
Do more with fewer staff Wages are rising and teams are smaller, in every industry.

Sources: Global Travel Retail Magazine (Kearney data) , TRBusiness, DFWC FY 2025 KPI Monitor , IGDS, insights on travel retail from TFWA Cannes . The last key applies to every Industry Solution.

Bonded and duty-paid stock kept apart

Bonded and duty-paid stock sit in separate locations, with every receipt, transfer and sale recorded for customs reporting.

Flight details with every sale

Scan or record the boarding pass at the till, so each sale carries the flight, destination and eligibility it was made under.

Tills in many currencies

Accept and give change in several currencies at daily rates, with prices shown in the traveler's own currency where you want it.

Customs movements and reports

Produce the stock movement and sales reports customs need for each bonded location, straight from the day's transactions.

Replenishment from the bonded warehouse

Refill each shop and departure gate from the bonded warehouse based on sales and the flight schedule, with transfers sealed and tracked.

Reserve online, collect at the airport

Travelers order before they fly and collect at a pickup point on departure or arrival, with stock held for their flight.

Prices and promotions by terminal

Run different prices, travel exclusives and multi-buy offers by terminal, shop or route, all managed centrally.

Concession fee reporting

Calculate airport concession fees from sales and passenger numbers, and produce the monthly reports your landlords require.

Loyalty for frequent travelers

Recognize frequent travelers at any shop, reward them with points and offers, and invite them to pre-order on their next trip.

Brand promoters and sales commissions

Track sales by staff member and brand promoter, calculate commissions, and report brand-funded staff costs back to suppliers.

Stock counts and shrinkage

Run cycle counts by shop and category on handheld scanners, and investigate differences before they become customs or margin problems.

Profit by shop, category and route

See sales, margin, concession fees and penetration by shop, category and destination, so space and ranges follow the money.

Tell Brad about your business.

Your CORE report follows, reviewed by a TRC expert.

One monthly price for TRC ERP, plus Odoo licenses billed by Odoo. Your fixed monthly cost comes at the end of the TRC Explore Zone™. Your system is hosted by Odoo. *Terms and conditions apply.