Pet Retail.

Pets, owners, food subscriptions, grooming and vet services on one system, so every pet is known, every bag of food comes back and every service is booked.

Independent and multi-store pet retailers selling food, supplies and live animals, often with grooming, vet partners and home delivery. See it working before you commit, with your own data.

See the CORE report you would get

Hollowfield Pet Supply is a made-up business, to show you the CORE report Brad writes from your conversation. Yours is written from your own business and reviewed by a TRC expert before you see it.

Open the sample CORE report

Built for Pet Retail

What it does on day one, so your TRC Explore Zone™ is spent on what makes you different. Every TRC ERP Industry Solution is shaped by TRC’s 35 years of industry experience, with the know-how built in.

What each card does for you

Sources: APPA, U.S. pet industry reaches $158 billion in 2025 , Pet Food Industry, US pet food returned to real growth in 2025 , Pet Age, APPA report on consumer spending . The last key applies to every Industry Solution.

Pet profiles

Record each pet's name, breed, birthday, weight and diet against the owner, so staff greet both by name and recommend the right food.

Food subscriptions and auto-delivery

Owners subscribe to their pet's food at a set frequency, for delivery or pickup, with payments taken automatically each time.

Grooming appointments

Owners book grooming online by service and pet size, with groomers, tables and time slots scheduled together and reminders sent automatically.

Vet appointments

Book appointments with your in-store or partner vet, with the pet's profile and purchase history ready for the visit.

Vet referral commissions

Track customers referred by partner vets and the diets they recommend, and calculate each vet's referral commission from real sales.

Loyalty and birthday rewards

Owners earn points on food, services and supplies, with offers on their pet's birthday and when a food bag is due.

Live animals and aquatics

Track each animal from arrival to sale with feeding, health checks and care notes, and give new owners the right starter kit.

Batches and best-before dates

Record batches and dates on food, treats and health products, sell the oldest first and find any batch quickly if it is recalled.

Click and collect and home delivery

Owners order online for pickup in store or delivery to their door, from the same stock and prices as the shop.

Training classes and events

Sell places on puppy classes, training courses and adoption days online, with capacity limits and reminders for each session.

Buying and replenishment

Reorder from sales, subscriptions due and supplier lead times, so popular foods never run out and slow lines are not overbought.

Bundles and multi-buy offers

Sell food with treats, toys or accessories as bundles and multi-buy offers, with the margin of each promotion visible before it starts.

Tell Brad about your business.

Your CORE report follows, reviewed by a TRC expert.

One monthly price for TRC ERP, plus Odoo licenses billed by Odoo. Your fixed monthly cost comes at the end of the TRC Explore Zoneâ„¢. Your system is hosted by Odoo. *Terms and conditions apply.