Customer story

IAM

A machinery importer and distributor on one system

After discovery grounded in the business's people and workflows, TRC recommended and implemented a new system for IAM, an agricultural machinery importer and distributor, with training and ongoing support.

How this could work on Odoo today

Illustrative Odoo journeys for a business like this one. They are not part of the story above.

• A distributor opens a second warehouse and decides which one serves each order A mid-sized distributor opens a second warehouse in another region. Sales are unsure which warehouse to promise from, and stock moves between sites by spreadsheet.
• A technician completes a scheduled repair using parts from the van A building services company sends technicians to repair equipment. Parts taken from vans are recorded on paper, so van stock drifts and some parts never reach the invoice.
• A customer returns a damaged consignment and wants a credit A trade customer reports that part of a delivery arrived damaged and returns it. Some goods are resellable, some are not, and one item returned is not what was sent.

All customer stories · Wholesale distribution

Sound familiar? Tell Brad about your business, and we'll start from what you've just read.

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