Customer story

Glasnevin (Dublin Cemeteries Trust)

Burials, cremation, tours and records on one system

TRC developed a cemetery-management system with the Trust's own teams, bringing burial bookings, grounds, administration and related services into one shared workflow, standard first, with as little bespoke work as possible.

How this could work on Odoo today

Illustrative Odoo journeys for a business like this one. They are not part of the story above.

• Stop relying on one person to move data between systems One operations administrator exports orders from the web platform each morning, reformats them and imports them into accounting. When they are away, orders queue.
• Log and resolve facilities and fleet maintenance requests Departments report building and vehicle issues by email or phone to a central facilities team. Requests are lost, and nobody can see costs by building or vehicle.
• Support a customer on an annual service contract with agreed response times An IT services firm sells annual support contracts with agreed response times. Renewals are tracked in a spreadsheet, and nobody can say quickly whether response commitments are being met.

All customer stories · Nonprofits and NGOs

Sound familiar? Tell Brad about your business, and we'll start from what you've just read.

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