About TRC ERP
TRC ERP is the Odoo team in TRC Group. We started building business systems in Dublin in 1991, grew from writing our own retail and ERP software into a global ERP implementer, and today also govern major enterprise transformations. Offices in New York, London, Dublin and Cape Town.
Odoo provides the platform. TRC brings 35 years of building, implementing and governing the systems businesses run on.
Our aim is simple: help you do what you set out to do, with systems your people like to use and can trust.
Meet your team
AI does the repetitive work and the capture. Behind it are TRC’s senior people, with over 200 years of combined implementation experience, who check everything before it reaches you.
Founder and Group CEO
Gavin founded TRC in January 1991. Since then he has led implementations through every era of business software, from DOS to Windows, the cloud and now AI. He has worked with businesses as small as a single bar in Dublin and as large as one of the world's biggest entertainment companies, in boardrooms from Manhattan to Madrid.
Over those 35 years he saw what holds projects back: valuable knowledge left in people's heads, and talented people tied up in repetitive tasks. His answer is TRC ERP. Capture how a business really works, turn that knowledge into a system that drives it forward, and free its people from routine for the judgment and discernment that only people bring.
Co-founder and Group COO
Patrick has been part of the TRC journey since 1991, and has led its operations through every change in technology and platform since. Over those decades he has seen first-hand what makes a company's operating system work, and what makes it fail.
He also knows that the best technology still depends on people. Patrick believes we are not entering a decade led by machines, but one where people are enabled by them. That belief is the ethos of TRC ERP: AI takes on the routine, and experienced people bring the judgment, the relationships and the care that customers remember.
Meet the TRC AI team : the AI agents these people stand behind.
TRC began by building software for retailers. From sales and stock control, our work expanded into connected business applications, our own ERP development and complex enterprise systems. Our delivery experience spans Torex, Micros and Oracle, Microsoft, Retail Pro, CitiXsys iVend, IFS, Acumatica and SAP, from SAP Business One, SAP Business ByDesign and SAP Customer Checkout to SAP S/4HANA, as well as our own software. We have been an SAP partner since 2011.
Along the way, we saw how easily the reason for a project could get lost. A long buying process became a long implementation. Requirements changed. People moved on. Eventually, a system arrived, but the original vision was harder to recognize.
In the 1990s, we made defining the outcome part of our approach from the outset: what needs to improve, why it matters and how everyone will recognize a good result.
That principle still guides us. A project’s purpose should remain visible from the first conversation through to everyday use.
From 1991 we wrote our own software and deployed it widely, including internationally: Maestro EPOS, Eagle Retail ERP, 42 ERP and 42 Retail ERP.
We were a Micros partner, and became an Oracle partner when Oracle acquired Micros. In 2010 we acquired Torex’s Irish business and brought it into the group with its customer contracts. Our customers have included Monsoon, H. Samuel, Figure, McDonald's and the Fexco group, whose estate of 50,000 card payment terminals was one of the largest in the British Isles. Costa Coffee remains a client of the group.
That experience, of building, implementing and supporting the systems businesses run on, is what we now bring to Odoo.
An official Odoo partner, registered in the US, UK, Ireland and South Africa.
TRC ERP works only with Odoo and its ecosystem. We work closely with Odoo's teams in each region, and escalate to Odoo where needed.
We have built integrations into hundreds of third-party products: card acquirers including First Data, Barclays, Global Payments, AIB Merchant Services and Elavon, bank feeds, and payroll platforms in several countries. Every one started from the business process it serves. Integrations and development
A large enterprise calls it governance. A growing business may call it project management or quality control. A small business owner simply expects to get what was agreed.
The underlying expectation is the same: understand the requirement, make sound decisions and deliver something that works.
For a public body, that means shared understanding across departments and clear accountability. For an enterprise, it means retaining direction when teams or leaders change. For a growing business, it means making an ambitious vision practical. For a small business, it means useful technology that makes everyday work easier.
We bring that discipline at a scale that fits the organization.
We had been following Odoo for some time. When Odoo approached TRC about working together, we wanted to explore what that partnership could mean for our customers.
In September 2026, we spent time in Brussels with Odoo’s leadership and product teams, including:
We watched demonstrations, explored how the applications work together and brought practical business questions to the discussion.
One example was retail markdowns: how could we bring TRC’s experience into Odoo, and how should we check the product roadmap before investing in an enhancement? These conversations helped us understand both the platform and how we could work with the people developing it.
The breadth and flexibility of the software impressed us. So did the people.
We found an open, energetic team who enjoyed discussing the product and welcomed questions. There was humor, curiosity and a willingness to get into the detail. They were a pleasure to spend time with. We came away wanting to work with them.
After building business systems since 1991, we know how much the people behind the technology matter. TRC has argued for one version of the truth, in a single database, since at least 2014.
That is what TRC ERP brings together: our business experience and delivery discipline, Odoo’s connected platform, and a shared ambition to help businesses work better.
The technology people use every day has changed what they expect. Useful tools should be understandable, connected and easy to use. Business software should meet that expectation too.
Odoo gives us the opportunity to connect more of an organization’s work, shape the system around its priorities and develop it as those priorities evolve.
For customers, the opportunity is practical: less time moving information between systems, clearer answers and more freedom to get on with their work.
We want customers to feel delighted by what becomes possible.
A flexible platform opens up choices. Experience helps turn those choices into a useful solution.
We explore the need behind each request and bring alternatives into the conversation. Sometimes the right answer is standard Odoo or configuration. Sometimes it is an integration or an enhancement. Sometimes simplifying a process produces the better result.
Our job is to explain those choices, what needs proving and what each decision means for the people using and supporting the system.
We agree outcomes and scope, identify who owns the decisions and make changes visible. We test complete journeys, including the exceptions and connections that matter to the operation.
We prepare the data, the people and the support arrangements for go-live. After launch, the original outcome, captured in your CORE report, remains the reference point for adoption and improvement.
At each stage, you should be able to see what has been agreed, what has been demonstrated and what still needs attention.
You do not need a finished specification to start.
Tell us what is difficult today, what you want to achieve and what needs to keep working. We can explore what a more connected organization could look like, and what we would need to prove together.
Odoo partner manager? How we work with Odoo's teams
Tell Brad about your business, and you get a short CORE report on how it runs today and what would make it better.